Anja Mayr


This is a guest post by the lovely Anja Mayr, senior UX Researcher for smart Helios, a digital innovation lab for Europe’s biggest private hospital group. She has been working as Service & UX Designer/Researcher and Innovation Consultant in digital product development & agencies for the past 7+ years. Follow her on Twitter or LinkedIn.

Hopes and Fears, as described by Yaël in her post, is a great exercise for kicking off workshops and design sprints. It sets the stage by bringing out everyone’s expectations – aspirations and concerns alike, and helps us address and keep in mind these points throughout the journey.

One fun way to make this exercise more memorable and establish even better understanding among participants, is using the LEGO® SERIOUS PLAY® (LSP) facilitation method. Yes, this means playing with Lego bricks, or, more precisely: thinking with your hands!